How to report an accident or a serious incident?

Reporting

For the sake of the investigation process and with reference to EU Regulation 996/2010 and the Danish Air Navigation Act, any person involved in or has knowledge of an accident or a serious incident within Danish, Faroese or Greenlandic territory shall, without delay, notify the AIB.

The AIB duty officer may be contacted by phone: +45 33 14 70 80

 

Exceptions

Accidents or serious incidents to parachutes, kites, paragliders, and paratrikes.are not within the AIB work scope.

Accident or serious incidents involving EU Regulation 2018/1139 Annex 1 aircraft (= minor/no personal injuries and/or damage to aircraft) are not within the AIB work scope. 

If the initial contact fails

If it is not possible to contact the AIB duty officer, because the duty officer might be occupied by other phone calls, you may contact the Area Control Center in Copenhagen Airport, Kastrup (EKCH):

 +45 32 48 19 00.

Please inform the supervisior of your name, phone number, and the purpose of your call. The supervisor will forward your request to the AIB.

Report forms

Following a phone call to the AIB duty officer and within eight days, a written report shall be submitted to the AIB.

Electronic report forms are available via the European Co-ordination Center for Accident and Incident Reporting Systems (ECCAIRS 2)

The AIB does not support the sign-up of an ECCAIRS 2 account (neither as a registered individual user nor as a registered organisation).

1. Select "Report an occurrence without registration".

2. Select "Denmark SIA".

3. Select and fill in, page by page, the relevant report form for the relevant aircraft category/occurrence,

4. Personal details in step 4 are mandatory.

5. By e-mail, you will receive a receipt and a link to your submitted report.

6. The following report forms are available:

  • Airplane or Helicopter
  • Air Traffic Incident
  • Air Traffic Service
  • Annex 1 Aircraft
  • Balloon
  • Glider or Motor Glider
  • UAS - Open Category
  • UAS - Specific or Certified Category

Do you have any questions, do not hesitate to contact the AIB duty officer.

Reporting via ECCAIS 2

Definitions

Definitions and examples of accidents or seripos incidents are available in the EU Regulation 996/2010.

If you have doubts or questions, please do not hesitate to contact the AIB.

Guidelines for reporting via ECCAIRS 2

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The speak is in Danish, however the subtitles are in English.